Terms of service
TERMS OF SERVICE
Last updated: April 24, 2026
Welcome to Zenora. By accessing or purchasing from zenora-yoga.com, you agree to be bound by these Terms of Service. Please read them carefully.
1. General These Terms of Service apply to all visitors and customers of zenora-yoga.com. We reserve the right to update, change, or replace any part of these terms at any time. Continued use of the site following any changes constitutes acceptance of those changes.
2. Online Store By agreeing to these terms, you confirm that you are of legal age in your jurisdiction and have provided accurate, complete information during checkout.
3. Products & Pricing All prices are listed in USD. We reserve the right to modify prices, discontinue products, or limit quantities at any time without notice. We are not responsible for typographical errors in pricing or product descriptions.
4. Orders & Payment We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or inaccurate information. You will be notified and refunded if your order is cancelled.
5. Shipping & Delivery Orders are processed within 1–2 business days. Estimated delivery times:
- United States & Canada: 7–15 business days
- Europe & United Kingdom: 10–20 business days
- Australia & New Zealand: 10–20 business days
Customers are responsible for any customs duties, import taxes, or fees charged by their country. Zenora is not responsible for delays caused by customs or carrier issues.
6. Returns & Refunds We offer a 14-day refund or free replacement for items that are damaged, defective, or significantly different from the description. Items must be unused, unworn, and in original packaging. The following are non-refundable: sale/discounted items, gift cards, personalized products, and perishable goods. EU customers are entitled to a 14-day cooling-off period under applicable consumer law. Refunds are processed within 5–7 business days of approval.
7. Accuracy of Information We make every effort to display accurate product information, but we do not warrant that descriptions, images, or pricing are error-free. We reserve the right to correct any errors and update information at any time.
8. Third-Party Links Our site may contain links to third-party websites. We are not responsible for the content or practices of those sites and encourage you to review their terms and privacy policies.
9. Prohibited Uses You may not use our site for any unlawful purpose, to transmit harmful or offensive content, to infringe on intellectual property rights, or to interfere with the security of the site.
10. Limitation of Liability To the fullest extent permitted by law, Zenora shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website, even if advised of the possibility of such damages.
11. Indemnification You agree to indemnify and hold harmless Zenora and its team from any claims, damages, or expenses arising from your violation of these terms or misuse of our site.
12. Governing Law These Terms of Service shall be governed by and construed in accordance with applicable law. Any disputes shall be resolved in good faith through direct communication before pursuing legal remedies.
13. Contact If you have any questions about these Terms of Service, please contact us:
Zenora support@zenora-yoga.com Ningbo, Zhejiang, China