FAQ & Support

Shipping & Delivery

How long does shipping take?
We process all orders within 48 hours. Shipping typically takes 7-15 business days depending on your location. You will receive a tracking number as soon as your order ships.

Do you ship worldwide?
Yes! We offer free international shipping on all orders over $49.

Returns & Exchanges

What is your return policy?
We offer a 14-day refund or replacement policy. If you receive a damaged, defective, or incorrect item, contact us at support@zenora-yoga.com with photos and we'll make it right — no return required.

Materials & Sustainability

Are your products eco-friendly?
100%. Zenora is committed to sustainability. Our Zen Series uses 100% natural cork and biodegradable rubber. No PVC, no TPE, no plastic.

How do I clean my cork mat?
Cork is naturally antimicrobial. Simply wipe it down with a damp cloth and mild soap after a heavy session. Lay flat to dry out of direct sunlight.